Refund Policy
Last updated: June 2026
At Agentium Labs (OPC) Private Limited, operating under the brand name Agentium Labs, we strive to provide high-quality digital products and services. If you are not satisfied with your purchase, please review our refund policy below.
Initial Purchases
Customers may request a refund within 14 days of their initial subscription purchase if they are unable to use the service or are dissatisfied with the product.
Refund requests are evaluated on a case-by-case basis.
Subscription Renewals
Automatic subscription renewals are generally non-refundable once processed.
Customers may cancel their subscription at any time to prevent future renewals.
Lifetime Purchases
Lifetime plans and one-time digital purchases are generally non-refundable unless required by applicable law.
Duplicate Charges
Duplicate or accidental charges will be refunded after verification.
Service Availability
Temporary outages, maintenance windows, or third-party service interruptions do not automatically qualify for refunds.
Chargebacks
If a chargeback is initiated without contacting us first, we reserve the right to suspend or terminate access to the service while the dispute is under review.
How to Request a Refund
Please contact us at:
Include:
- Order ID
- Email address used for purchase
- Reason for refund request
We typically respond within 3 business days.
Statutory Rights
Nothing in this policy limits any rights you may have under applicable consumer protection laws.